Shipping GoTactical.com has $5.99 flat rate shipping!!! All orders received before 1pm PST are usually shipped the same day provided the item(s) are in stock. Any items that can not be shipped within three days are considered not in stock. We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day. We can not ship to Post Office Boxes, a Street Address is required. Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top priority. Orders may be drop shipped out of several warehouses around the USA. We will drop ship out of the closest warehouse to insure low time in transit. Orders will be shipped via UPS/FedEx. Some drop shipments and five dollar shipping orders will be shipped via FedEx, USPS, or other carrier. Tracking numbers will be provided on most orders. Tracking numbers are not available on some drop shipments. All orders receive email confirmation of shipment and are updated on the Order Status page.
We currently do not ship internationally APO's please email us, we will work this out for you. Returns & Exchange. All returns require a RMA number. Please call or email Sales@GoTactical.com before returning any items. Items without a valid RMA number will not be accepted. Returns or Exchanges must be arranged within 10 days of receipt. Returns must be unopened and in original packaging to receive return credit. A 20% restocking fee may be applied on returns and exchanges. No returns on ammunition, electrical parts, chemicals, and closeout parts. Contact Sales@GoTactical.com for return address. Defective items are covered by manufacturer warrenty.Returns of defective merchandise are subject to manufacturer approval. When returning product we recommend the use of an insured and trackable shipper such as UPS or FedEX. GoTactical.com does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages. Store Hours Our website is open for ordering 24/7/365! Competitor Price Matching GoTactical.com will consider all price matching requests. If you find a lower price from an authorized dealer of any product we carry we will do our best to match it. Please submit your price matching requests via email to Sales@GoTactical.com. Please be sure to include a link to the competing web site or the print ad out of a current magazine, after we verify the product and its price we will contact you. We will only match legitimate dealers advertised price on current products (this does not include closeout, blemished, auctions, ect). We reserve the right to match prices only at our discretion. Out of Stocks and Backorders We try our best to have everything in our online catalog available 100% of the time; however we do run out of some items from time to time. If an item you order is out of stock, you will be notified within one business day of your order. Items are considered out of stock if they can not ship within three days. It is your choice to either cancel the order before we fully process it and nothing will be charged to you, or you may choose to backorder the item. To place a backorder simply email us at Sales@GoTactical.com. Backorders are charged 100% up front and shipped immediately upon receiving the item in stock. You may cancel the backorder at any time; however you will be charged a 20% backorder cancellation fee. We do not always have a reliable ETA on backorders. Understand that we are at the mercy of the manufacturer to actually get more products to us, and we always do our best to get the products to you in a timely manner. If we don't carry an item you need shoot us an email to Sales@GoTactical.com and we will always do our best to help you find it. Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders. Shipping price listed online is not applicable on some oversize items and international orders, in these cases actual shipping via the lowest cost carrier will be charged. Order Changes Once you submit your order to GoTactical.com and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy. Payment Options GoTactical.com accepts the following payment options: " Visa " MasterCard " American Express " Discover International Orders International orders are not being accepted at this time. Errors GoTactical.com or Outdoor Business Network is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time. Website Information This website, and its contents are the sole property of Outdoor Business Network, Inc. and its respective licencees and GoTactical.com. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited. Any use of content from GoTactical.com requires prior written consent from Outdoor Business Network, Inc. Outdoor Business Network, Inc. will enforce its intellectual property rights to the full extent of the law. |